We have two distinct membership types available on separate platforms. As a result, the privileges and benefits associated with each membership may differ.
We understand that having access to course transcripts in your preferred language is essential for an effective learning experience.
To access the transcripts, simply download the eBook provided under each course. Once you have the transcript, you can convert it to any language you desire using free online translation software. This flexibility ensures that you can fully engage with the course content in a language that suits you best.
Please note that once you cancel your subscription, our system will not charge you any further. Rest assured, you will still have access to your membership benefits and features until the end of the current billing cycle.
Course Refund Policy
Dear customers, please carefully read our course refund policy. We offer refunds under certain specific conditions:
Duplicate Purchase: If you accidentally purchase the same course twice, we will refund the cost of one of the courses. Please contact our customer support team within 7 business days of discovering the duplicate purchase, and we will process the refund as soon as possible. email@example.com [每日中文课 Help-center]
Personal Computer Operation Issues: If the purchase error or other issues arise due to your personal computer operation, we will not issue a refund. Please double-check the information before purchasing the course and ensure your computer system and internet connection are in good condition.
Change of Mind after Purchase: We regret that we cannot process refunds if you change your mind after purchasing the course for personal reasons. Before making a purchase, please ensure you fully understand the course content and requirements and that the chosen course aligns with your needs and interests.
回答：每周都有新课程上传。We update our platform with new courses every week.