尊敬的客户：

请仔细了解我们的退款政策：

重复购买：24小时内重复购买相同会员计划者，请在发现后7个工作日内联系客服（help@free-to-learn-chinese.com）办理退款。此处的“重复”指24小时内，同一账户、邮箱购买相同计划。取消后的费用不退。

电脑操作问题：因个人电脑操作导致的购买错误，恕不退款。购买前，请核对信息并确保系统网络正常。

改变主意：购买后因个人原因取消，恕不退款。

特价优惠参与者：参与特价优惠的购买，不予退款。

购买前，请确保了解以上政策并确认所选课程符合需求。有疑问请联系客服。help@free-to-learn-chinese.com

Dear Customer,

Please note our refund policy:

Duplicate Purchase: For accidental duplicate purchases within 24 hours, contact us at help@free-to-learn-chinese.com within 7 working days for a refund.

Technical Errors: No refunds are issued for errors on the user’s end. Please check your information and system settings before purchase.

Change of Mind: Refunds aren’t provided for change-of-mind cases post-purchase.

Promotional Purchases: No refunds for promotional or sales event purchases.

Ensure your selected product meets your needs prior to purchasing. For questions, contact our customer service.

help@free-to-learn-chinese.com